Jamie is one of the most dedicated UX professionals I have ever met. It’s been an absolute pleasure to work with and learn from him over the past 4 years.

His passion for Selfridges, UX, user centred design, and most importantly, for putting the customer first, has been inspirational in my journey at Selfridges.

Jamie is an extremely supportive manager and his knowledge, experience and attitudes were instrumental in helping us establish the user experience research function and grow and develop our team.

He’s extremely well liked and is fantastic at building relationships with people at all levels to get the job done. His middle name should be adaptability because of his test and learn approach to everything - from getting customer feedback to shaping the team.

I owe a lot to Jamie for helping shape me into the researcher I am today. I highly recommend him and hope very much our paths cross again in the future.

Jamie is a formidable UX & Product Design leader.

I had the privilege of working with Jamie over the last 4 years and saw him develop and grow into a key member of my senior team.

Jamie's ability to spot the right things for the customer, lead his team to enact that vision and importantly forge strong relationships across a complex business and at Exec level in order to influence and deliver was phenomenal.

Jamie was also instrumental in helping shape the transformation strategy, creating the right operating model for our goals and building fantastic UX, Research, Design & Content functions to deliver fundamental changes in the overall customer experience at Selfridges.

Finally, Jamie is also a warm and kind leader, loved by his team and his peers and always a pleasure to be around. He understands the important balance between creativity, innovation and business outcomes, ensuring product development was always focused on delivering value to end users and enterprise.

I had the pleasure of working with Jamie on numerous projects during my time at Selfridges. He gave me full autonomy, challenged me and trusted my decisions.

I learnt a lot from Jamie, he is super passionate about design, and making the right decisions for the business. He is also a brilliant manager, ensuring the team are always happy and laughing.

Any employee would be lucky to have Jamie as their manager!

Jamie is a highly pragmatic and organised individual who worked extremely hard to not only ensure we were creating a the best possible omni-channel experience for our customers, but also a componentised approach that could be shared across multiple markets. It was a pleasure to work with Jamie.

I had the pleasure of working alongside Jamie for 3 years at Thomas Cook.

He is a passionate UX designer, a quick thinker and team player. Jamie's inquisitive nature and social and outgoing personality meant he was always involved in crucial discussions and had a clear eye on the Tech and Product Road maps; because of this Jamie was always one step ahead- proactive in his approach to UX as well as their for reactive projects too, of which there are always many!

I would recommend Jamie without hesitation, one of the most skilled UX designers I have worked with over the years and also one of the loveliest guys.

Jamie is a great designer to work with who has a wide range of knowledge in UX and it's philosophy along with top rate skills in UI design.

We both worked on a lot of projects at Thomas Cook for which Jamie was consistently good at thinking of modern ideas, always bearing the customer in mind, for each stage of the journey.

His passion for learning meant he was always experimenting with code and seeing what new features could improve the users experience.

Jamie is one of the most skilled, well-rounded UX designers I've met and had the pleasure to work alongside. He has a great “let’s just try it” attitude and ability to turn ideas into testable prototypes quickly.

This leads to beautifully designed, smart, and data-based work. He has the analytic knowledge to interpret data, and the technical knowledge to ensure solutions are pragmatic.

Most impressively, he appears to do all this with such ease, which makes working with Jamie very enjoyable.

Jamie is one of the most dedicated professionals I worked with at Thomas Cook.

Jamie is a proactive, passionate UX designer with a great skill to analyse and summarise ideas all the way from wireframes to high fidelity designs.

I have no qualms to highly recommend him to anyone anywhere.